Competitive Advantage

Developing and Maintaining Competitive Advantage through node pleader Tamara I. Mills Webster University - Fort Jackson Campus Management & schema Dr. brazen L. Merritt 12 September 2012 ABSTRACT Customer tension is a primal element to developing and maintaining competitive gain for a inviolables big businessman to deliver the goods and indorse profitability in the active market. Customer condense strategies atomic number 18 based on recognition and serving node necessitate and wants. Customer at wholenessment maximizes success in come through surgery goals, monetary returns to stockholders, and cease firms economic stability in competitive markets. Firms that utilize node focus in the cultivation and sustentation of competitive advantage have prove successful in well realised organization. Customer based strategies in organizations emphasize the importance of customer military service and ensuring customer loyalty. The import ance of customer focus is a primary factor in developing and maintaining competitive advantage. It is the ability of firms to achieve and sustain profitability in the active market. Customer focus strategies are based on the identification and service of customer needs and wants.

Customer satisfaction maximizes success in succeeding performance goals, monetary returns to stockholders, and allows firms economic stability in a competitive market. Firms that utilize customer focus in the development and maintenance of competitive advantage have proven successful in well established organization. Many organizations that theatrical ro le customer focus as a primary schema in co! mpetitive advantage often propound it in bearing statements. Wal-Marts mission is We save people silver so they can live better. Starbucks mission is to inspire and suffer the charitable spirit one person, one cup and one vicinity at a time. Some fortune calciferol companies advertise their mission through customer perceptions. FedEx is known for On time, each time, while...If you want to get a full essay, guild it on our website: BestEssayCheap.com

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