Crime and Law enforcement (Do the UK police discriminate against Essay

Crime and Law enforcement (Do the UK police discriminate against ethnic minority groups) - Essay Example belonging in ethnic minority groups would not be regarded as acceptable especially in countries, like the United Kingdom, where the protection of equality among all the people in the country is one of the governmental priorities. In order to understand and evaluate the behaviour of British police towards the ethnic minority groups, it would be necessary to refer primarily to the general context of these groups within the national territory (percentage of population, main activities and involvement in criminal actions and so on). The existing legislation related with these groups should be also mentioned ensuring that the principle of equality is applied on all the aspects of life of people with the particular origin. It should be noticed that a major problem regarding the evaluation of the British police practices towards the people of ethnic minority groups is the fact that no recent data are available in relation with the presence of these people in the British population. Probably because a long process is required for the retrieval of the relevant info, the last available data on the percentages of ethnic minority groups in various aspects of British life refer to 2004. A series of photos people of ethnic/ minority groups in Britain is presented in the Appendix section (Figures 2-4). The presence of ethnic minority groups can be characterized as limited. In fact, in accordance with the most recent evaluation of the origin of people living in UK (in 2001) it was estimated that ‘92.1 per cent of the UK population described themselves as white (though not necessarily British); the remaining 7 per cent  (4.6 million) belonged to non-white ethnic minority groups’ (ESRC, 2007, online report). However, in the years that followed it would be normally expected that this percentage has been differentiated – the percentage of ethnic minority groups in UK is expected to having been increased. In the percentage mentioned above the level of Asian people is rather

The role, purpose and responsibilities of a chosen uniformed public service army Essay Example for Free

The role, purpose and responsibilities of a chosen uniformed public service army Essay Having respect for one another in the army is an advantage as it boosts thoughtfulness, demands decency, and recognizes the value of everyone Respect is the root source for people living in harmony and being consideration toward others. Respecting one another shows that you have put aside your differences such as race, color, sexuality and religion. Respect is earned and isn’t given. In order to gain someone respect you must show them a positive character. Being able to be loyalty is a main attribute as in the battle field you will need to have each other’s back. For example if one of your men has injured them self you will need to make him priority and stop fighting and put attention on him, because his life is more important than fighting with opponent. Being loyal also means not to turn your back in one of your team mates will they need your help. For example if your team mates have not got his army shoes you could maybe lead him some so that you both are able to work on the front line. Also if you team mate has ran out of bullets supplying him with extras that you may have is involved in loyalty. Courage I feel is a key skill for a solider, you will need to be able to face tough situation and know how to deal with them using the appropriate action. Courage will be need to overcome tough, painful and difficult circumstances. Courage is fear holding on a minute longer -Gen. George Patton- http://www.quotedb.com/quotes/4120 09/10/12 The role of the army is to protect the country. The army’s main reasonability is to look out for the citizens that live in the United Kingdom and ensure their safety. They will have to protect them from terrorism and wars. These people are highly trained individuals who have over gone a series of test physically, mental and social side of it in order to get in the army. Everyone who joins the army’s needs to have good fitness whether they are applying for the cook’s role or the front line as everyone in the army are so ldiers first Secondly they have a responsibility towards the United Nations, European Union and the NATO. These larger scaled organizations are formed in order to promote peace, safety and protection to the different countries part of the organization. Part of being in these different organizations they United Kingdom have committed to send any sorts of military equipment or troops when and where needed. The troops who are  called from different countries come together in the needed country in order to help their army out in what where they need. Such as help to patrol, help to stabilize the army, use the different equipment and to create a effective and efficient team Furthermore the United Kingdom’s army may go into different countries to help them. Our British army is currently in Iran. They are there in order to teach them how to govern the country. Help them by stabilizing their army and economy. Teaching them the basics of discipline so that they benefits and enforce this in their country. However some countries dislike this as they feel that the British troop are interfering with their country and feel they taking over. On the other hand some people feel it is beneficial as it helps them become independent and are able to stand alone. The army also steps in in major incidents. When the London 7/7 took place all the emergency services and the army came together so that they were able to calm the public and get everything back on track as soon as possible.

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Internet File Sharing and the Music Industry Imagine millions of songs accessible in one place. Today songs are just a few clicks away since the introduction of the internet and file sharing. File sharing is simply taking a file and allowing other internet users to download and use the file permanently. The accessibility and use of file sharing programs has devastated the music industry financially. The fact that almost every song recorded today is accessible through a free program encourages most consumers to download rather than buy. This is why illegal file sharing programs are driving the music industry’s profits down. The making of MP3’s allows internet users to share and distribute songs quickly and easily. The letters MP are short for MPEG, which stands for Moving Picture Experts Group. The 3 stands for the third compression method that Dr. Karlkeinz Brandenburg, at the Frainhofer Institute, developed. â€Å"Ripping† or â€Å"Burning† is taking an original song or songs from a CD or other music source and compressing it to the small MP3 format. This method ingeniously removes all of the sounds and frequencies that the human ear cannot hear to eventually end up with a file that is about one tenth of the original size yet lack no noticeable quality (PC Complete 688-693). Now that the file is compressed, it is ready to do many new things that it could not do before. One of these is to be transferred over the internet. The conflict that arises from this is when people compress copyrighted music into the MP3 format and make it available to anyone on the internet (PC Complete 694) . This is called â€Å"file sharing†, and it is a major topic of debate among the Recording Industry Association of America (RIAA), who seeks total control of its copyrighted material. The most popular form of exchanging music on the internet is known as file sharing. File sharing occurs after the music has been converted to smaller MP3 format. The smaller format allows the files to be downloaded, transferred, or copied in just a matter of seconds. The most popular file sharing program until a couple of years ago was Napster. Napster was a file sharing program that essentially gave birth to the file sharing industry. A federal lawsuit was filed against Napster for copyright violation. The federal court ruled Napster must remove any copyrighted material that had previously been available.

Autobiography Essay -- Louis MacNeice Poems Poetry Essays

Autobiography The title autobiography is ironic. This poem works on deception. It's simple but deliberate deceptive as some emotions are quite dark. The poem characterises the illness and death of Louis MacNeice's mother. The poem starts off quite happy, the use of colour is important in this poem, as green suggests spring and happiness. Yellow suggests sunlight, youth and pleasant. Black suggests horrific and ghastly images and dark also suggests horrific and frightening images. The rhyming couplets give us a sense of ease in his childhood but the refrain "Come back early or never come" introduces us to loss and abandonment. MacNeice gives his mother happy colours like yellow, showing that he loved her, but he gives his father no colour at all showing that he doesn't ...

Case study: Managing Customer Quality Service Essay

There are number of reasons show the difference of LCV between these two stores. First of all, when people go in a shop, they look for what they want, and then the first important consideration comes up from their mind is the PRICE. Price is the amount of money that charged for a product or service. In reality, people like comparing prices on the same brand of product from different shops to find out which one can meet their budget. In the case study, Laura spends more amount of money in the second newsagent each week is probably because of its price is higher than the other one. However, â€Å"Price alone rarely provides a long-term competitive advantage.† (Jacques Horovitz 1990, p.30) This statement emphasises even if a business sells its products at a lower price, but in the long run, the business may still not compete against the other businesses because today’s customers want more psychological needs rather than cheap price, and they are increasingly difficult to satisfy. This statement also leads to the next point. Lastly, the element that goes after price would be QUALITY SERVICE. Nowadays, the quality of service is usually twice as important as price and it has become a major factor in many purchase decisions. For example, one day I went to a coffee shop to buy a cup of coffee, the assistant kept talking on her phone so I stood there for about three minutes and waited, but she still ignored me, therefore I rather went to Gloria Jeans to buy an expensive cup of coffee instead of standing there and wasting my time. â€Å"Service comes from people, not companies.† (Catherine Devrye 2000, p.8) This statement indicated that service only exists in human experience. If we cannot provide quality service to our existing customers, they may hide from their dissatisfaction with service; but if customers dissatisfied with their first experience are almost always lost customers. So, Laura prefers to go to the second newsagent which may cost more but she paid for what she wanted and it is worth because she can have Chris’s friendly smile and kindly greeting. Thus, the difference in price and the level of service quality in business can lead to a difference in LCV of each store. Q2) How would you rate the level of service provided by the two newsagents? Why?I would give two out of 5 of the service provided by the first newsagent  because in the article it says † The owner never appears to recognise her.†, which indicates that the owner has no interaction or communication with customers and this also shows that he does not concentrate on the service he should provide. Despite, the store has a large range of goods and is well laid out and clean, but the owner doesn’t treasure this as an opportunity to attract more new customers. On the contrary, he provides bad service or even no service to customers which may due to people start leaving his business and work for his competitors. For the new newsagent, I would rate four out of 5 to the service it provides to its customers because the owner, Chris, greeted Laura with a smile and asked if she needs any help. This is a good example of good quality service. â€Å"Service goes beyond friendliness or kindness.† (Jacques Horovitz 1990, p.3) So, by asking questions and listening carefully to the answers can make customers feel that they are not by themselves, they got someone to look after and finally they enjoy going in there. Moreover, Chris understands the concept of treating customers as long-term appreciating asset, will help to build image and trust of her store and hence to attract more new customers and increase their loyalty. Q3) Although Laura shopped at the first newsagent regularly, was she loyal? Do you think the first newsagent confused â€Å"satisfaction† or even â€Å"nowhere else to go† with loyalty? Why is this dangerous for a business? How would you advise the first newsagent to proceed if she is to retain her customer base? In your answer, include a discussion on meeting the psychological needs of customers. Although Laura shopped at the first newsagent regularly but she was not loyal to the business. I think the first newsagent confused the concept of both â€Å"satisfaction† and â€Å"nowhere else to go† with loyalty. Satisfaction is a form of attitude that contributes to customers. â€Å"Customer satisfaction is the ultimate objective of every business: not to supply, not to sell, not to service, but to  satisfy the needs that drive customers to do business.† (Mack Hanan / Peter Karp 1991, xi) Every business needs to generate some level of customer satisfaction in order to increase loyalty. Otherwise, no satisfied customers, it would have no business. Unlike satisfaction, â€Å"loyalty can be defined in term of buying behaviour.† (Jill Griffin 1995, p.31) A loyal customer is the one who makes regular repeat purchases, has a specific bias about what and who to from and generates â€Å"word-of-mouth†. It is dangerous for a business because the owner who might assume the customers keep coming back because he satisfied their wants and they are loyal, but in fact they are nowhere else to go. Besides, if a new and the same type of business opens in the same area, it can be a disaster, new challenge and obstacle to the existing business because people always like to try new things and new businesses always generate attractive promotions to attract new customers such as discounts, join member for free or free gift etc. As a result, it can cause the existing business starts losing its regular customers because of poor customer service or higher price in products. Eventually it leads to a loss in sales and profits, reputation and cost a lot of time to reform and attract new customers. There are many ways to retain customer base in the first newsagent. Firstly, there is a simple way to learn about customer satisfaction in your business which is to conduct a satisfaction survey. A satisfaction survey is an important tool for business to collect customers’ opinions and points of view, and it also gives the insight of what most customers want and expect. Therefore, the questions in the survey need to focus on the various aspects of quality and customer service. Once the survey results are collected, it is necessary to analyse and identify each one of them and finally applies to the newsagent where it is necessary,Secondly, the owner in the first newsagent needs to generate more interactions with her customers because talking to your customers is a good chance to build up their loyalty and understand more about their wants. â€Å"Customers are not loyal to products.†Ã‚  (Mack Hanan / Peter Karp 1991, p.155) Customers are loyal to your service. If you can provide good quality service and satisfy their wants, they can become your loyal customers. Meanwhile, the owner needs to meet customer’s psychological needs such as to greet customers with a smile on your face and ask if they need any help in particular, because some people are scared or shy to ask questions. So that, by asking questions and listening carefully to the answers would make customers feel you understand what they ask for, and you are looking after them in order to satisfy their wants. Lastly, the owner should search for some special touches with her customers regularly such as discounts, longer working hours, join member for free or free gifts. That will help the business to stand out from the crowd because customers always want you to take an extra step to please them. Thus, by conducting a satisfaction survey, meeting customer’s psychological needs and providing special touches with customers will help the first newsagent to retain its customer bas and hence to increase revenue, loyalty and reputation of the newsagent. Q4) What opportunities are there in a newsagency to provide sensational moments of truth?There are number of opportunities to provide sensational moments of truth in a newsagent. The aisles are clear of debris. Customers always receive correct change. Customers wait in a queue less than three minutes. The person at the checkout is efficient. All staffs greet customers with a smile, have a small talk and customise goodbye to customers. Goods that customers want are stocked and attractively displayed.

Proposed Study To Determine The Effects Of Heat On Essays

Proposed Study To Determine The Effects Of Heat On Essays Proposed Study To Determine The Effects Of Heat On Immediate Recall Of Videotaped Lecture In College Students, Age 18 - 25 Proposed Study to Determine the Effects of Heat on Immediate Recall of Videotaped Lecture in College Students, Age 18 - 25 Dana Serrata The University of Texas at Brownsville and Texas Southmost College PSYC 3301.01 December 3, 1996 Dr. D. Freeberg Proposed Study to Determine the Effects of Heat on Immediate Recall of Videotaped Lecture in College Students, Age 18 - 25 Researchers have studied many aspects of temperature effects on human perception and cognition. Thermal stress, in the form of extreme heat, has been studied by examining the human response under this environmental condition (Hancock, 1986). In this way, researchers hope to gain a better understanding of how the human body and mind react to adverse environmental conditions and adapt to those circumstances or surroundings (Bell, 1981). Many studies of this type have focused on thermal stress and human performance in the work environment (Enander Bonnet, 1990; Meese, et al. 1984). Bonnet (1990) suggests that an elevated ambient temperature increases the stress of work. Researchers seem to agree that the core temperature of the body is closely tied to the perception of uncomfortable heat (or cold) (Bell, 1981; Bonnet, 1990; Enander Meese, et al. 1984; Hancock, 1986). Bell (1981) states that the core temperature of the body is 98.6 F, and that an elevation of this temperature above 113 F leads to death. The American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) endorses a range of temperatures that may be considered ambient and provide thermal comfort for most people. This ambient range is from 76F to 80F with an average relative humidity of 45% (Rohles, 1973). Some researchers have manipulated the ambient temperature to induce heat stress while testing subjects on cognitive and mental tasks. Pepler and Warner (1968) had undergraduate students study a self-teaching programmed text during exposure to six different temperature levels ranging from 16.7 to 33.3C at 45% relative humidity. These students worked at a faster rate at high and low temperatures, with a higher rate of error. Wyon (1979), who has studied the effects of heat stress on mental performance in children, found that maximum performance on a word memory test was reached at 26C. Bell and Greene (1982) have discussed three theoretical approaches which have been applied to interpret the effects of thermal stress on performance of which attention is one; along with body temperature and arousal. In their theory regarding attention, Bell and Greene state that information overload occurs when the demand for attention exceeds the limited information processing capacity available. This situation would be more likely to occur when an environmental stressor is present. Therefore, according to their theory, task performance changes under thermal stress and promotes adaptability in the cognitive strategies used to complete the task (Cohen, et al. 1986). Unfortunately, little research has been conducted on the effects of thermal stress on cognitive and mental tasks. Most research has focused on vigilance and manual tasks which reflects the practical purpose of these studies, which have been geared toward the military and certain types of work environments (Enander & Hygge, 1990). However, the research which has been conducted suggests an adverse effect on cognitive functions by thermal stress. This study proposes that the thermal heat stress encountered in a classroom will negatively effect the immediate recall ability of undergraduate college students. A post-test on content recall of a videotaped lecture will be given to two groups, the experimental group will be assigned to the hot room and encounter the thermal stress, while the control group will be in an ambient temperature classroom. Low scores on the post-test for the thermally stressed group will indicate a possible effect of heat on recall ability. Method Participants Participants will be 60 volunteers, 30 male and 30 female, undergraduate students from introductory psychology courses at The University of Texas at Brownsville and Texas Southmost College. Participants will range in age from 18 to 25 years old, must be fluent in the English language (written and spoken), must have normal or corrected eyesight and hearing, and no chronic physical problems. Participants will be randomly assigned to either the ambient temperature or hot temperature classroom, with

the schlifflen plan essays

the schlifflen plan essays In 1905, General Alfred von Schlieffen, who at that time was the Chief of the General Staff of Germany, developed a plan for war in Europe. He developed the plan in an attempt to prepare for the inevitable, a two front war with France and Russia. When he developed the plan he took in account all aspects of the many events that were occurring during that time. Unfortunately, the plan would involve a violation of the International Agreement, signed by the Great Powers in 1839, guaranteeing Belgiums permanent neutrality. Schlieffen believed that France would attempt to recover Alsace-Lorraine. He planned to draw the French into a major offensive battle in Alsace. While Frances attention was turned to that part of the country, 90% of the German Army would storm through Belgium and the Netherlands toward the South of Paris in a sweeping movement. This would allow the German forces to travel through the borders of Belgium, Netherlands, and the surrounding country side toward the South Paris, entrapping the French Army between the two German forces. This would allow Germany to attack the French army from their weaker point in the rear. With the French Army engaged in war with the other 10% of the German Army, the French would not notice the Germans coming from the rear. The Germans coming form the rear would push the French forward, trapping them between the two German forces. William the Second, the Emperor of Germany, replaced General Schlieffen with Helmuth von Moltke, as the Chief of the Gen eral Staff of Germany in 1906. Moltke modified the Schlieffen Plan from the original version. The Schlieffen Plan was a very engenus plan. The plan was devised for the German troops to be dispersed as follows: 1) 11 corps and 7 Reserve corps South of Namur 2) 6 corps and 1/2 Reserve corps through Mezieres 3) 8 corps and 5 Reserve corps through Verdun and Metz 4) 3 corps and 1 Reserve corps th...